Shipping Policy

Thank you for shopping with Uvira! Please review our shipping policy below for details on order processing and delivery times.

Order Processing

All orders are processed and dispatched within 1 to 3 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped.

Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you if there is a significant delay.

Shipping Times

We currently ship internationally. Once dispatched, orders typically arrive within 7 to 12 business days, depending on your location and local customs processing.

Please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to customs, weather, carrier issues, or other circumstances beyond our control.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can follow your package's journey to your door.

Customs, Duties, and Taxes

Uvira is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges, if any, are the responsibility of the customer and are determined by your local customs office.

Delayed or Lost Orders

If your order hasn't arrived within the estimated delivery window, please contact us and we'll be happy to look into it for you.

Incorrect Shipping Information

Please double-check your shipping address at checkout. Uvira is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible so we can attempt to correct it before dispatch.

Contact Us

If you have any questions about your order or our shipping policy, please reach out to our customer support team — we're happy to help.